How you can express your views
Your views are important to us: we’re always keen to hear your questions, comments and concerns.
Speak with the class teacher
Parents’ evenings are held twice a year – once in the autumn term and another in the summer. However, informal meetings can be more effective. We encourage parents of all our pupils to keep in close contact with the school – a meeting with staff can be arranged via the office. These meetings can be arranged if you have specific concerns or would like to know more about how to support your child. For example, following the Annual Report, which is sent home a few weeks before the summer holiday, you can arrange a meeting with your child’s class teacher to discuss some of the content of the report and how you can help your child over the long summer break.
Speak to one of the Senior Leadership Team
As well as speaking to the class teacher, the School’s Leadership Team can talk about ways to support you and your child. They treats all feedback sensitively and appropriately – your feedback is one of the ways we can keep getting better and better.
Put your views in writing
Every year we send out a short survey for parents / carers. The surveys can be returned to us unnamed, if you’d prefer.
Don’t wait for a survey, though! If you’ve got some feedback for us, we’d like to hear from you. You could send us an email or a short note.
Contact Ofsted
Parent View gives you the chance to tell Ofsted what you think about Whitefield Primary School. It asks for your opinion on 12 aspects of school, from the quality of teaching to dealing with bullying and poor behaviour. Ofsted uses the information you provide when making decisions about which schools to inspect, and when. By sharing your views, you’ll be helping us to improve – we’ll aim to keep doing the things you praise and sort out the things you criticise. Please remember that if your feedback is specific to your own child, it might be better to contact someone at school so we can respond quickly and specifically to help your child.
At the Parent View website, you’ll also be able to see what other parents have said about Whitefield Primary School (and, if you want to, view the results for any school in England).
Look out for our communications
Your questions, comments or concerns are often answered in our communications.
We send home paper copies of essential communications. However, we increasingly use other ways to communicate news. There are various ways for you to receive our news and updates electronically. If you use Twitter, you can follow us there. If you use facebook follow here.
Make a complaint
Complaints are rare at Whitefield. We have an open culture. Staff are nearly always available – it’s easy to have a meeting with teachers or the Headteacher so most concerns or complaints are dealt with quickly. However, if parents feel that they need to make a formal complaint, it should be made in writing to the Headteacher, who will investigate and give a response. If parents remain dissatisfied, they can appeal to the Chair of Governors. The case will then be reviewed by a Governors’ Panel and a final response given.
